I couldn't be happier with the lilies i chose for my grandma's funeral. they were vibrant, freshly cut and effortless to arrange. highly recommend if you're looking for something special.
Melissa W.
I found this online flower shop when i was searching for a suitable way to express my sympathy to a grieving family. i ordered chrysanthemums and the shop amazingly had them delivered on the same day! the arrangement was perfect and the flowers were fresh and vibrant. very pleased!
Daniel S.
I took my time looking for the best online flower shop to send condolences for a family member. i opted for a large standing basket of gladioli and anemones. the flowers arrived on the day of the funeral and were highly appreciated by everyone.
Laura L.
I had the pleasure of selecting flowers from this online store for a friend's funeral. the arrangement of holland tulips and aster i chose was perfect. the colors were vibrant and the design safely secured in a nice sturdy box. thank you!
James E.
I bought a bouquet of lilies for a funeral, the delivery was prompt and the flowers were absolutely beautiful. despite them being a sad occasion, the vibrant colours really sparkled and the fragrance was divine.
We do not charge for delivery.
In the unlikely event this happens be assured Flower Delivery will do our best to make you happy. We will pick up and redeliver another arrangement if you notify us within 2 days of receiving the flowers. Since most of our products are perishable goods, we do not accept returns and we typically do not issue refunds as there is a 50% restocking fee. However, our caring and experienced staff will ensure your satisfaction to the best of our ability. If the recipient keeps the flowers delivered and we are not asked to pick up and redeliver another arrangement we will not issue a refund.
We are very sorry to hear that you did not receive what you ordered. We will work with our preferred florist to see what happened, and will work on resolving that by having a replacement arrangement sent out if necessary. If the arrangement was similar to what they ordered but some flowers were substituted, our substitution policy states that in order to deliver the order on time we must substitute similar flowers in some cases, keeping the overall look and value of the original item.
Substitution Policy We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers and plants, it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements the variety will take precedence over color. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa. Substitutions for Special Occasions Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided us.
Funeral Florist Delivery will be happy to assist you with a change to your order. Unfortunately, if the order has already shipped or is en route for delivery, we cannot accommodate the change request. Please call 888.463.8583 during business hours (9am-8pm EST Mon-Fri and 9am-6pm EST Sat-Sun) to speak with a floral specialist who will be happy to assist you. To expedite your call, please have your order number available when speaking with a member of our team. The order number can be found on your email receipt (if applicable) or would have been provided by the floral specialist when placing your order by phone. You can also email us at service@funeralfloristdelivery.com. Please include your order number in your email.
Funeral Florist Delivery will be happy to assist you with a request to cancel your order. Unfortunately, if the order has already shipped or is en route for delivery, we cannot accommodate the cancellation request. Please call 888.463.8583 during business hours (9am-8pm EST Mon-Fri and 9am-6pm EST Sat-Sun) to speak with a floral specialist who will be happy to assist you. To expedite your call, please have your order number available when speaking with a member of our team. The order number can be found on your email receipt (if applicable) or would have been provided by the floral specialist when placing your order by phone. You can also email us at service@funeralfloristdelivery.com. Please include your order number in your email.